Maintain a quality committee with regular meetings that has the function of monitoring the performance of the electricity supply and product quality indicators, in addition to following the action plans established by the business areas. This committee should encourage and ensure that quality indicators are presented daily or weekly to employees at hierarchical levels (from managers to electricians). Meetings and panels are used to demonstrate the evolution of these indicators. With the committee support there is a constant search in other companies in the electricity distribution sector that are references in their indicators of continuity and quality.